Conditions d'utilisation

Dernière mise à jour : January 6, 2025

1. Introduction et acceptation

Welcome to HorseHub ("Platform," "Service," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of HorseHub, an online marketplace for buying and selling horses in the Middle East region.

By creating an account, browsing listings, or using any feature of HorseHub, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using HorseHub on behalf of an organization or business, you represent that you have the authority to bind that entity to these Terms.

2. Éligibilité

To use HorseHub, you must:

  • Be at least 18 years of age or the age of legal majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Comply with all local, regional, and international laws governing animal sales and transactions

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion, particularly if we believe you have violated these Terms.

3. Inscription et sécurité du compte

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

  • You are responsible for maintaining the confidentiality of your password and account
  • You are fully responsible for all activities that occur under your account
  • You must immediately notify us of any unauthorized use of your account or any other security breach
  • We will not be liable for any loss or damage arising from your failure to comply with these security obligations

3.3 Account Types

  • Buyer Accounts: Browse listings, contact sellers, and purchase animals
  • Seller Accounts: Create listings, manage inventory, communicate with buyers, and complete sales
  • Admin Accounts: Platform moderation and management (by HorseHub staff only)

4. Création d'annonces et vente

4.1 Listing Requirements

When creating a listing, sellers must:

  • Provide accurate and complete information about the animal
  • Upload clear, recent, and authentic photographs or videos
  • Disclose any known health issues, behavioral problems, or defects
  • Set fair and reasonable pricing
  • Specify accurate location information
  • Include valid contact information
  • Comply with all applicable animal welfare and trading regulations

4.2 Prohibited Listings

Sellers are strictly prohibited from listing:

  • Endangered or protected species without proper permits
  • Animals obtained through illegal means
  • Sick, injured, or abused animals without full disclosure
  • Stolen animals or animals with forged documentation
  • Animals not in compliance with health and vaccination requirements
  • Any fraudulent or misleading listings

4.3 Listing Approval

All listings are subject to review and approval by HorseHub. We reserve the right to reject, remove, or modify any listing that violates these Terms or is deemed inappropriate, misleading, or harmful.

4.4 Seller Responsibilities

  • Respond promptly to buyer inquiries
  • Honor commitments made to buyers
  • Facilitate safe and legal transfer of ownership
  • Provide all necessary documentation (registration papers, health certificates, etc.)
  • Ensure animals meet the descriptions provided in listings
  • Comply with payment terms and platform fees

5. Achat et transactions

5.1 Buyer Responsibilities

  • Conduct due diligence before purchasing (veterinary checks, viewing the animal, etc.)
  • Communicate clearly with sellers regarding expectations and requirements
  • Make payments through secure and agreed-upon methods
  • Arrange transportation and logistics responsibly
  • Ensure compliance with import/export regulations if applicable
  • Treat animals with care and respect animal welfare standards

5.2 Transactions and Payments

HorseHub facilitates connections between buyers and sellers but is not a party to the transaction. Payment terms, methods, and conditions are agreed upon directly between buyers and sellers.

  • We recommend using secure payment methods and escrow services for high-value transactions
  • Never make payments outside of agreed-upon secure channels
  • Request and verify all documentation before completing payment
  • Platform fees (if applicable) are separate from the transaction price

5.3 No Warranty

HorseHub does not guarantee the accuracy, completeness, or quality of listings. We do not inspect animals, verify seller claims, or guarantee the outcome of transactions. Buyers purchase at their own risk.

6. Frais de plateforme et paiements

6.1 Fee Structure

HorseHub may charge fees for certain services, including but not limited to:

  • Listing fees for sellers (if applicable)
  • Featured listing promotions
  • Premium account subscriptions
  • Transaction or commission fees on completed sales
  • Additional services (verification badges, priority support, etc.)

6.2 Payment Terms

  • All fees are non-refundable unless otherwise stated
  • Fees are subject to change with reasonable notice
  • Failure to pay fees may result in account suspension or termination
  • You are responsible for all applicable taxes related to your use of the platform

7. Conduite des utilisateurs et activités interdites

Users must not engage in any of the following prohibited activities:

  • Posting false, misleading, or fraudulent listings
  • Impersonating another person or entity
  • Harassing, threatening, or abusing other users
  • Engaging in any illegal activities or promoting illegal conduct
  • Violating intellectual property rights (using copyrighted images without permission)
  • Attempting to hack, disrupt, or compromise platform security
  • Using automated tools or bots to scrape data or create fake accounts
  • Spamming or sending unsolicited commercial communications
  • Interfering with other users' ability to use the platform
  • Circumventing platform fees or payment mechanisms
  • Engaging in animal cruelty or promoting inhumane treatment
  • Violating any applicable laws, regulations, or these Terms

8. Droits de propriété intellectuelle

8.1 Platform Content

All content on HorseHub, including text, graphics, logos, images, software, and design, is owned by HorseHub or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 User-Generated Content

By posting content (listings, images, descriptions, messages), you grant HorseHub a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display that content for the purpose of operating and promoting the platform.

  • You retain ownership of your content
  • You represent that you have the right to post the content and grant this license
  • You are responsible for ensuring your content does not infringe on third-party rights

8.3 Trademark

"HorseHub" and associated logos are trademarks of HorseHub. You may not use our trademarks without prior written permission.

9. Modération et suppression du contenu

We reserve the right to review, monitor, and remove any content that violates these Terms, is illegal, offensive, or harmful. We may also:

  • Remove listings that do not meet our quality standards
  • Suspend or terminate accounts that violate our policies
  • Investigate reports of misconduct or fraud
  • Cooperate with law enforcement when required

We are not obligated to pre-screen content but may do so at our discretion.

10. Avertissements et limitation de responsabilité

10.1 Service "As Is"

HorseHub is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2 No Liability for Transactions

HorseHub is not responsible for the quality, safety, legality, or accuracy of listings. We do not guarantee the identity, credentials, or conduct of users. All transactions are between buyers and sellers.

10.3 Limitation of Liability

To the maximum extent permitted by law, HorseHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the platform.

In no event shall our total liability exceed the amount you paid to HorseHub in the 12 months prior to the event giving rise to the claim, or $100, whichever is greater.

11. Indemnisation

You agree to indemnify, defend, and hold harmless HorseHub, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Your listings, content, or transactions
  • Your conduct or misrepresentation

12. Résolution des litiges

12.1 User Disputes

Disputes between users (buyers and sellers) should be resolved directly between the parties. HorseHub may provide assistance but is not obligated to mediate or resolve such disputes.

12.2 Disputes with HorseHub

Any disputes arising from these Terms or your use of HorseHub shall be governed by the laws of the United Arab Emirates. You agree to submit to the exclusive jurisdiction of the courts in Dubai, UAE.

12.3 Arbitration (Optional)

We encourage resolving disputes through good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

13. Résiliation

13.1 Termination by You

You may terminate your account at any time by contacting support or using the account deletion feature. Upon termination, your listings will be removed, but we may retain certain information as required by law.

13.2 Termination by HorseHub

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Failure to pay fees
  • Inactivity for an extended period
  • Any conduct we deem harmful to the platform or other users

13.3 Effect of Termination

Upon termination, your right to use HorseHub will immediately cease. Provisions that by their nature should survive termination (including disclaimers, indemnification, and dispute resolution) will remain in effect.

14. Modifications des conditions d'utilisation

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting a notice on the platform
  • Sending an email notification to registered users
  • Updating the "Last Updated" date at the top of this page

Your continued use of HorseHub after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the platform and close your account.

15. Dispositions générales

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HorseHub regarding your use of the platform.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

HorseHub shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, or government actions.

16. Informations de contact

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

Demandes générales : support@horsehub.com

Juridique : legal@horsehub.com

Litiges : disputes@horsehub.com

Adresse : HorseHub Marketplace LLC, Dubai, United Arab Emirates

We are committed to resolving any concerns and will respond to your inquiry within a reasonable timeframe.

17. Reconnaissance

BY USING HORSEHUB, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

If you do not agree to these Terms, you must immediately cease using HorseHub and delete your account.

Thank you for being part of the HorseHub community. We are committed to providing a safe, transparent, and trustworthy marketplace for horse enthusiasts across the Middle East.